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Work based Communication (ESOL) Online
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Course Content

Course Content

ESOL courses can open the door to a range of work and education opportunities along with building confidence in everyday life and work.
Throughout our non-accredited courses, you will build confidence in speaking and listening in a variety of situations. This course can support you to communicate confidently in work-based situations, including health and safety and customer service. You will practice a range of work-based vocabulary and look at the importance of speaking and listening in the work place.
Work-Based Communication supports you to communicate in formal situations such as interviews and meetings. It will also support customer facing work opportunities.
Although this course does not have an exam, you can attend alongside an exam based course.
Fees may apply depending on your circumstances but 92% of learners do not need to pay.


This course is for anyone who was aged 19 or over on 31.8.24 whose first language is not English.
You will need to provide ID (such as a passport or BNO visa) a National Insurance number and we will need to ask you about your residency in the UK.
We will ask you to provide evidence of qualifications you have achieved. If you cannot provide the evidence, we will ask you to undertake an initial assessment to ensure that you are at the right level.
You will need to commit to regular attendance and to complete some study in your own time.


You will need access to a Laptop or Tablet if you plan to study online. Please be aware that smart phone access is not advised. You will need access to the internet and an email account. For online study, your teacher will contact you on a weekly basis through Teams and email. You will be given tasks to complete at each session, instructions and online demonstrations

If you don’t have access to a computer, we may still be able to support you. Ask for an appointment with a member of staff to discuss our other options.


Your teacher will give verbal and written feedback throughout the course.


An attendance certificate to show your commitment to skills building.

Throughout your time learning with us, you will also have developed a whole range of skills that can be transferred from your course to a working environment, your home life or your own personal development.

Skills such as time management, organisation, research skills, networking and presenting ideas are all part of your learning journey along with decision making, problem solving and overcoming obstacles. All these skills will help you to become a confident, self-motivated person and will assist you on your chosen pathway.


Other courses related to personal or professional development. This could be an exam based writing course, an ESOL course in speaking and listening or reading, an English or maths qualification, IT, employability or a course leading to work.

011014TL12
07/01/2025
21/01/2025
06:00 PM - 08:30 PM
Tuesday
0.00
Concessions may be available based on income and benefit status

Helping you financially

  • English, maths and computing courses (up to level 1) are FREE subject to eligibility (adult learners aged 19+ at 31st August 2024)
  • Reduced course fees for non-qualification courses if you receive a qualifying benefit.
  • Qualification courses at Level 2 or below are FREE if your income is below £25,000
  • Discretionary Learner Support funding relating to cover fees, books etc (qualifications only) T&C apply.
  • Pay for your course in instalments via direct debit (over £100), ask for details.
  • 19+ Advanced Learner Loans for Level 3 courses and above – no repayments until you earn over £25,000

If you are unsure on what price you should pay, please contact us on 01609 536066 or email adultlearningservice@northyorks.gov.uk